Shipping Policy

At Sangrahlit, we are committed to ensuring that every order is processed carefully and delivered safely to our customers. We understand the importance of timely shipping and reliable delivery, which is why we work with trusted courier partners to provide a smooth shopping experience from checkout to delivery.

This Shipping Policy explains our order processing timelines, shipping estimates, delivery information, tracking process, and other important details related to domestic and international shipments. By placing an order through our website, you agree to the terms mentioned in this Shipping Policy.

Order Processing

All orders placed on the Sangrahlit website are processed within 3–4 business days after payment confirmation. Since many of our products are carefully prepared, packed, and handled with attention to detail, this processing period allows us to maintain the quality standards that our customers expect.

Please note that processing time is separate from shipping or transit time. Orders are processed only on business days and do not include Sundays or public holidays. Orders placed during product launches, festive periods, sales campaigns, or high-volume shopping seasons may occasionally require additional processing time.

Once your order has been processed successfully, it will be dispatched through one of our courier partners and you will receive a shipping confirmation message or email containing your tracking information.

Shipping Timeline

Shipping timelines vary depending on the destination, courier availability, and local delivery conditions. While we always strive to ensure timely delivery, exact shipping dates cannot be guaranteed due to circumstances outside our control.

Within India

Domestic orders within India are usually delivered within 5–7 business days after dispatch. Delivery timelines may vary depending on your city, state, courier service accessibility, and regional logistics operations.

Customers located in metro cities may receive their orders sooner, while deliveries to remote locations or rural areas may require additional transit time depending on courier network availability.

During festive seasons, public holidays, or periods of high courier demand, deliveries may occasionally take longer than expected. Sangrahlit appreciates your patience and understanding in such situations.

International Orders

International shipments are generally delivered within 10–12 business days after dispatch. Delivery timelines for international orders may vary depending on customs procedures, destination country regulations, local courier systems, and import processing times.

Please note that customs inspections and local government regulations in the destination country may occasionally delay international shipments beyond the estimated delivery timeline.

Customers placing international orders are responsible for reviewing local import regulations before making purchases from our website.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing tracking details. This tracking information allows customers to monitor shipment progress and estimated delivery updates directly through the courier provider’s website.

Tracking updates may take some time to appear after dispatch confirmation, depending on courier scanning processes and shipment activity updates.

If you do not receive tracking information within a reasonable timeframe after dispatch confirmation, please contact our support team for assistance.

Shipping Charges

Shipping charges are calculated at checkout based on the destination location, package weight, and applicable shipping methods. Any applicable shipping fees will be clearly displayed before payment confirmation.

From time to time, Sangrahlit may offer promotional shipping discounts or free shipping offers during sales campaigns, product launches, or special seasonal events.

Shipping charges, where applicable, are non-refundable once an order has been dispatched unless otherwise required under applicable laws.

Delays

Although we strive to ensure smooth and timely delivery for every order, occasional shipping delays may occur due to unforeseen circumstances beyond our control.

These circumstances may include weather conditions, transportation disruptions, customs processing delays, public holidays, courier operational issues, technical failures, natural disasters, political events, or periods of unusually high shipping volume.

Sangrahlit is not responsible for delays caused by third-party courier providers or customs authorities. However, we will always do our best to assist customers by coordinating with courier services whenever possible.

Estimated shipping timelines should be considered approximate delivery estimates and not guaranteed delivery commitments.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete. This includes the recipient’s name, delivery address, postal code, phone number, and any additional delivery instructions where required.

Sangrahlit is not responsible for delays, lost shipments, failed deliveries, or returned packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us immediately. While we will make reasonable efforts to update the shipping details before dispatch, address modifications may not always be possible once processing or shipment preparation has begun.

Orders returned due to incorrect address details may require additional shipping charges for re-dispatch.

Customs Duties & Import Taxes

International shipments may be subject to customs duties, VAT charges, import taxes, or additional handling fees imposed by local customs authorities in the destination country.

These charges are determined by local government regulations and are the sole responsibility of the customer. Sangrahlit does not control or predict customs charges and cannot include them in shipping or product pricing unless specifically stated otherwise.

Failure to pay applicable customs duties or import charges may result in shipment delays, returned packages, or disposal of the shipment by customs authorities.

Lost or Damaged Shipments

We take great care in packaging our products securely to reduce the risk of damage during transit. However, in rare situations, shipments may become lost or damaged while being handled by courier providers.

If your package arrives damaged, customers should contact us promptly with photographs of the damaged packaging and products. This allows our team to review the issue and assist with the appropriate next steps.

If a shipment appears lost or tracking updates stop for an unusually long period, customers are encouraged to contact our support team for assistance in coordinating with the courier provider.

Failed Delivery Attempts

Courier providers may attempt delivery multiple times depending on their internal policies. If a customer is unavailable during delivery attempts or fails to respond to courier communications, the package may be returned to the sender.

Customers are encouraged to monitor tracking information regularly and coordinate with the courier service whenever necessary to ensure successful delivery.

Additional shipping charges may apply for re-delivery or re-shipment requests in cases where packages are returned due to failed delivery attempts.

Policy Updates

Sangrahlit reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes may be necessary to reflect operational updates, courier policy changes, legal requirements, or improvements to our services.

Updated versions of this policy will always be posted on this page with the revised effective date. Continued use of our website after updates are posted constitutes acceptance of the revised Shipping Policy.

Contact Us

If you have any questions regarding shipping timelines, delivery updates, tracking information, or shipment-related concerns, please feel free to contact our support team.

We are always happy to assist our customers and ensure a smooth shopping experience with Sangrahlit.